Service Outage

Incident Report for Lyyti

Resolved

This incident has been resolved and Lyyti is working normally as of 6:10 UTC. The problem was caused by a server crash which caused our user facing services to temporarily lose connection to the database cluster. We are sorry for the inconvenience.

Posted Apr 12, 2019 - 09:25 EEST

Identified

The source of the issue has been identified in our database cluster. We will report back after we have resolved the issue.

Posted Apr 12, 2019 - 09:11 EEST

Investigating

We are currently experiencing a service outage affecting all of our services, starting at 06:000 UTC. We are investigating and will report back as soon as possible.

Posted Apr 12, 2019 - 09:03 EEST

This incident affected: Lyyti Portal, Lyyti registration, Messaging, API & Integrations, Lyyti Support, Lyyti Android application, and Lyyti iOS application.